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FAQ Smart

Frequently asked questions about self-learning smart boilers

1) What is a self-learning smart boiler?

An electric hot water system that learns your usage patterns and optimizes heating to maintain comfort while reducing waste.

2) How much can I save?

Savings depend on household size, tariffs and behavior; 10–30% on hot-water energy is often used as an indicative range. Use the ROI calculator for a personalized estimate.

3) Does it work with solar PV?

Yes. It can use surplus solar electricity and act as a “thermal battery” by heating more when PV output is high.

4) Does it work with dynamic electricity pricing?

Yes, where supported. It can shift heating to cheaper hours within comfort and safety constraints.

5) What if my routine changes?

It keeps learning and typically adapts over days/weeks.

6) Can I override it manually?

Usually yes—boost/comfort modes and manual settings are typically available.

7) Is installation complicated?

Often it’s a straightforward replacement, but it depends on electrical capacity, plumbing and location.

8) What about privacy and data?

Check what data is stored, whether it’s local/cloud, and which controls you have. Reputable systems use appropriate security measures.

9) Is it safe (legionella hygiene)?

Many boilers include a hygiene cycle; implementation varies by model and should align with local guidance.

10) How much maintenance is needed?

Generally low; periodic checks (e.g., anode/scale depending on water hardness) can extend lifespan.

11) What if Wi-Fi is down?

The boiler typically continues operating using last settings or a fallback schedule; app features may be limited.

12) Are there incentives or EU requirements?

Incentives are local and can change. EU Ecodesign/energy label requirements may apply depending on product type—request product documentation.