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FAQ Smart

H2: Frequently asked questions about self-learning smart boilers

H3: 1) What is a self-learning smart boiler?

An electric hot water system that learns your usage patterns and optimizes heating to maintain comfort while reducing waste.

H3: 2) How much can I save?

Savings depend on household size, tariffs and behavior; 10–30% on hot-water energy is often used as an indicative range. Use the ROI calculator for a personalized estimate.

H3: 3) Does it work with solar PV?

Yes. It can use surplus solar electricity and act as a “thermal battery” by heating more when PV output is high.

H3: 4) Does it work with dynamic electricity pricing?

Yes, where supported. It can shift heating to cheaper hours within comfort and safety constraints.

H3: 5) What if my routine changes?

It keeps learning and typically adapts over days/weeks.

H3: 6) Can I override it manually?

Usually yes—boost/comfort modes and manual settings are typically available.

H3: 7) Is installation complicated?

Often it’s a straightforward replacement, but it depends on electrical capacity, plumbing and location.

H3: 8) What about privacy and data?

Check what data is stored, whether it’s local/cloud, and which controls you have. Reputable systems use appropriate security measures.

H3: 9) Is it safe (legionella hygiene)?

Many boilers include a hygiene cycle; implementation varies by model and should align with local guidance.

H3: 10) How much maintenance is needed?

Generally low; periodic checks (e.g., anode/scale depending on water hardness) can extend lifespan.

H3: 11) What if Wi-Fi is down?

The boiler typically continues operating using last settings or a fallback schedule; app features may be limited.

H3: 12) Are there incentives or EU requirements?

Incentives are local and can change. EU Ecodesign/energy label requirements may apply depending on product type—request product documentation.